Privacy Policy

Last updated: 28 September 2026

Who is responsible for your information

BashLight operates this website and is responsible for the personal information processed through it. The store contact details shown at the end of this policy can be used for privacy questions and requests.

Information we collect

• Contact and identity details you provide, such as your name, telephone number and email address.
• Order-request details, including the products and quantities selected, fulfilment choice, delivery address and customer notes.
• Messages, availability enquiries and any information you choose to include in a form.
• Essential technical information used to operate and secure the website, including authentication records for authorised administrators.
• Language preference, cart and wishlist selections stored on your device.

The website does not currently collect card or bank-account information and does not process an online payment. Payment arrangements are confirmed separately by the store.

Why we use information

We use personal information only for defined business purposes: responding to enquiries, preparing and confirming orders, arranging local delivery or store pickup, providing customer service, maintaining transaction and accounting records, preventing misuse, securing the website and meeting legal obligations. We do not sell personal information or use it for unrelated advertising profiles.

When information is requested, fields marked as required are necessary to answer the request or process an order. You are not legally required to provide optional information, but we may be unable to complete the requested service without the essential details.

Sharing and service providers

Information may be made available only to people who need it to perform their work and to service providers that host, secure or support the website, database, storage, communications or delivery. They may process information only for the relevant service and under appropriate confidentiality and security obligations. Information may also be disclosed where required by law, to protect legal rights, or during a lawful restructuring of the business.

Where information is processed outside the local jurisdiction, BashLight will use the safeguards required by applicable privacy rules.

Retention and security

We keep information only for as long as reasonably necessary for the purpose collected, customer service, accounting, dispute handling, security and mandatory record-keeping. Retention periods can differ by record type. We use reasonable organisational and technical safeguards, access controls and secure hosted services. No online system can be guaranteed completely secure.

Your rights

Subject to applicable law, you may ask to access personal information about you, correct information that is inaccurate, incomplete or outdated, or request deletion where retention is no longer required. You may also withdraw an optional consent for future processing. A request may require reasonable identity verification and may be limited where records must be retained by law or for legal claims.

Children

The website is intended for adults. A person under 18 should not submit an order request without the involvement of a parent or legal guardian.

Changes and contact

We may update this policy when our services or legal duties change. Material changes will be posted here with a revised date. Contact BashLight using the details below to exercise a privacy right or ask how information is handled.