Delivery & Pickup

Last updated: 28 September 2026

Fulfilment options

BashLight offers local delivery in supported service areas and pickup from the store at Merkaz HaKfar 1, Abu Ghosh. International shipping is not offered through this website.

Confirmation, charges and timing

Selecting a fulfilment option in a request does not confirm that the address is supported. Before accepting an order, BashLight will confirm product availability, the delivery or pickup method, any charge, and the expected timing. We do not publish a guaranteed delivery period unless it has been confirmed for the specific order.

Local delivery

The customer must provide an accurate address, telephone number and relevant access details. Please tell us before confirmation about stairs, restricted access, unusual opening hours or another condition that could affect safe delivery. Delivery normally covers the packaged product only. Carrying, assembly, removal of an old fitting and installation are not included unless expressly confirmed in writing.

If delivery cannot be completed because the details were inaccurate or nobody was available at the agreed time, a reasonable additional delivery charge may be proposed and must be accepted before a new attempt. This does not affect rights where BashLight caused the failed delivery.

Store pickup

Pickup is available only after the store confirms that the order is ready. The person collecting may be asked for the order reference and reasonable identification. If another person will collect, notify the store in advance. Opening hours and the latest practical collection date will be confirmed directly.

Inspection and damage

Inspect the package as soon as reasonably possible. If an item appears damaged, incomplete or different from the confirmed order, keep the packaging and contact BashLight promptly with the order details and photographs where possible. Reporting promptly helps us investigate; it does not remove a mandatory legal right.

Installation

Chandeliers must be installed and electrically connected by a suitably qualified electrician. Keep the product uninstalled if you intend to request a straightforward exchange, except where installation was reasonably necessary to discover a defect. Contact the store using the details below for fulfilment questions.